Vicki,
My version of AC lets me save a message directly to the chart. (I just tested to make sure it works). Highlight the patients name in the patient list, click the red paper clip, write in the message and click the Save to Chart. It saved and cleared, then showed up as an " Interim Message Alert" when I opened Past Encounters".
?? Why would my version work differently than yours??
?? Is this another example of " The ghost of missing messages"?? ( Just kidding... I am not into conspiracy theories.)
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Deborah Lehmann MD
Gynecology
Fort Worth TX