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General Discussion
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Oh, we had another one today. Already. She starts off by showing up 30 minutes late, but signing in only 10 minutes late, for her preventive and claiming she'd been out there waiting (I had been out checking, so I know she wasnt there). so, took he
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General Discussion
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Sambo, We have found tech support to be nothing less than excellent. We generally start by initiating a chat, and always get a quick, helpful response. I would suggest that you try that route, rather than calling.
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General Discussion
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Hi Sambo Sorry to hear that you're disappointed with Beverly's response. Beverly is a new receptionist with us and not a technical support representative. She fields and triages calls for AC. We're in the process of implementing a new phone system t
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Problems
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Originally Posted By: BertI find it a bit strange that we went from four versions where orders weren't sent to people to a program where all orders are sent to someone. That's a big leap. Actually it is not that bad, you can write orders without havi
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General Discussion
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My mother taught typing. Those were the days you either learned it in 9th grade or you didn't. Now, we take it for granted that everyone knows. I just had a strange though. I think some cell phone company should make one with rotary dial. Just for t
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General Discussion
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hi, just got off the phone with a beverly who answers the tech support line. i do not know why she answers the tech support line as she offers no help whatsoever. anyone have similar experiences with her?
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General Discussion
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Leslie - Wow! Shortkeys, eh? I LIKE that idea very much!!! Bert - sorry, no kids - although I trained as an FP, my other 3 partners are IM docs, and 2 also have no kids. With no kids of my own (do 2 dogs and 2 birds count?) we are plum out of l
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General Discussion
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Dave, I do also the narc check up front- but perhaps your method is better, 'cause it saves time. May I ask- what so you say to them when you walk in? Is it that you've checked their record, etc.? Here's the thing. I used to try something like t
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Problems
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Well said. And, speaking of Word, I've pretty much given up on the letter writer.
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Problems
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I am using 5.0.24. When I double click the immunization I get an edit box and on the Right hand side is a delete button. I have done this in the office and double checked at home with the same results before I posted both last time and this because I
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Problems
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Amazing is less than. It works for me intermittently in one office but seems to be consistent in the other. Can't understand why.
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Problems
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Wendell: I have no such luck in Version 5.0.24. When I double click the "immunization" on the health maintenance and injections "complete" tab where it is displayed on the summary page... I get the HM:Immunizations and Shots win
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Problems
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So I upgraded to v5.0.24 on Friday of last week. Leave the main computer on as always. The amazing automator did a backup on Monday and Wednesday mornings this week only. Not over the weekend even though computer on and logged in. Not Tuesday nor
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Problems
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yes! It is on my medicare folks with the most diagnoses. Well poop. Those medicare folks are the same ones I need to send e-Rx on to get my incentive. So I gotta find 25 not-that-sick medicare folks to e-Rx so I get my incentive. Hmmm. I got a
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Problems
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I've found that vaccines that don't appear - will sometimes show up if you type the first few letters of the vaccine in the HM:Immunizations window as if you were going to search for a vaccine.. then poof: there it is.
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Problems
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Bert is so right on this in so many ways (surprise). Microsoft Word is definitely a great example of a program that can be a simple text processor but expanded to a complex xml developing tool. AC has a lot of that in v4 but starts to go away from
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General Discussion
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Thanks Leslie and DoctorWAW. That does make sense. I will look into Paperport. Since it is a reocurring theme, I should look into it. The problem I was having was how to document refills while E-Prescribing without duplicating work. On my pape
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Amazing
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