While it is hopefully a rare occurrence to lose all your data, if you have ever experienced a hard-drive crash or an office disaster, you will understand the need for a "just-in-case" backup service. (1% of practices will experience a disaster like this each year.) Fire, vandalism, lightning strikes, hurricanes and other natural disasters happen infrequently, but they do happen. With our Amazing Charts Backup Service, you at least know all your precious medical records are encrypted and safe, far away from your physical location. How
It Works Security Your encrypted patient (and practice) data is then uploaded in a HIPAA-compliant manner across a secured 128-bit encrypted SSL internet connection (the type of connections that banks use for all their electronic transactions). Your data is then stored under tight security in our data center in San Antonio, Texas. San Antonio is an ideal location for your mission-critical data because of the absence of natural disasters, such as hurricanes and tornadoes, and is also on the most seismically stable soil in the United States. Inside the data center, our secure linux servers are physically isolated from everyone but level three technicians. Power systems in the data centers are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptible Power Supply) power that will run if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails, and while we don't know exactly what this means, it certainly sounds pretty cool. In the event of an extended power outage, an on-site diesel generator can run indefinitely. The generator is regularly tested to ensure that it will continue to function in the event of an emergency. An advanced fire-suppression system is in place to prevent any fire from spreading - in the unlikely event that one could start - as all cables to the servers and routing equipment are securely tied down, and cable racks suspended from the ceiling provide dual routes for all cables. And just to be extra cautious, each night while you sleep, we backup your encrypted data from our servers onto magnetic tapes and these tapes get rotated (under lock and key, of course) off the San Antonio premises to a second secured data storage center at another location. This ensures we have all your patient and practice data safely archived and locked up in two distinct locations away from your office. This ensures your medical records and practice data are available for you in the event of catastrophe. The
Price
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Isn't
it worth $250/year to avoid feeling like the guy pictured (he
just lost all his patient and practice data when his computer
died)?
