Amazing Charts has a number of useful places to find answers (since others before you have likely had the same questions or issues). Subscribers to our Guardian Angel Support have access to our Guardian Angel Support technicians weekdays* from 8AM to 9PM EST (5AM to 6PM PST), and after hours (for emergencies mostly).

 
Help Yourself

Try This First
Over 90% of all technical problems can be solved just by restarting your computer! Before freaking out, simply reboot your computer(s) +/- your router.

Try This Next
Most of the issues experienced by users have been seen (and solved) previously. Search our knowledgebase by entering your issue below, or select one of the common locations where questions are answered.
 

 

 

Let Us Help You

Reach Us
The best way to reach a Guardian Angel Support Technician is via live chat. We recommend you connect with us via the live chat button below as it allows us to quickly log into your system if need be, and lets us call you (on our dime). Chat is available weekdays from 8am to 9pm (EST).

Click the button to initiate a chat session.

After hours, we monitor chats and phone messages and respond to emergency situations. Please leave the details of your emergency by clicking the chat button above or calling the number below. We can also arrange to help you install, upgrade, and provide other assistance after normal hours as your schedule requires. For non-emergent after-hours assistance, we recommend setting up an appointment.

 
tutorial networking email telephone (866) 382-5932
Training Sessions Hardware & Installation Contact us via email Contact us via phone
Click here to watch recorded video tutorials, or to schedule a training session for you and your staff. Click here for help with buying computers, installing the program, or upgrading to the latest version. Click here to send an email with your question or request. Call us toll-free.
       

The Amazing Charts Help Desk is staffed weekdays from 8 AM to 9 PM EST with the following exceptions:

  • New Years Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas

After hours, we monitor chats and telephone messages for help requests of an urgent nature (i.e., you can't get the program running and have patients waiting to be seen). Please leave details of your emergency.